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March 28, 2007

Comments

We ate at La Corneta last night, as loved it! The food was great, as was the atmosphere, but especially the service staff. It was packed every moment we were there. There was a very nice man (Owner Campos, I think)that was on top of everything and obviously invested in his guests satisfaction.

Great prices, and nicely done remodel.

I agree with Jean. Joel Campos was there Saturday night when we stopped by and it was as though we were stopping by his house. He shook hands and offered free items to many people. My high school son and his friends went in for lunch on Sunday and they loved the place. Especially the reasonably priced food. I think it may be the new "in" place to eat. Sorry "La Cumbre". It's nice to have another "fast food" place alternative on the Avenue.
By the way what is going on with Grandview Restaurant? Are they renovating or closing?

Eduardo Sandoval

I have heard exellent comments about the great food and service the restaurant provides to its customers.
Congratulations on your great succes Mr Campos.
If you by any chance take a look at this comment, I would be very get your email adress. I have a few questions to ask you..


[email protected]

Steve K

Since they opened a couple weeks ago I've eating there four times and am delighted that they are on Burlingame Ave. The make a delicious carnitas burrito and the prices are good.

But... The food is not hot (temperature wise) enough. By the time the burrito, wrapped in aluminum like most california burritos, gets to the cash register, is paid for and makes it to the table it is only luke warm. I think the rice, beans and meat sitting in the water heated bins aren't hot enough to start out.

Plus the layout of the place is screwed up. I wonder if it was designed that way or whether it has something to do with the construction permit delay.

But it's a good burrito and good addition to Burlingame Avenue and I'd give odds that this restaurant is going to make it -- unless the landlord screws them up.

Do they have a 'Comments' card? Burritos should be hot! Maybe an easy fix.......

Jbennett

Yes, I've noticed that too. By the time you place your order, get your food and pay for it it's cold. They need a quicker system.

Chris

I have eaten there twice. I think it is an excellent addition to Burlingame, and the food is more reasonably priced than my previous favorite Mexican place (Pancho Villa in San Mateo). They still seem to have a few kinks to work out in the timely delivery of the food, which is why it can be lukewarm by the time you get it. Welcome to Burlingame Mr. Campos.

Steve K

Yes, the food sometimes sits for a minute or two before it gets to the cash register and is rung up but I would think if it started out hotter the couple of minutes waiting at the cash register wouldn't make much of a difference in temperature when you got it to your table.

I will comment about this (in a nice way of course) to the owner when I see him next time.

I finally got around to talking to the owner of La Corneta about the comments we've made here at this site. I've probably eaten there about six or seven times since they've opened and the food is consistently lukewarm. I told him that I thought the meat might be hot enough but the rice and beans ought to be much hotter - temperature wise. He immediately walked over to the food and put some rice in a cup and then stuck his finger in it and agreed with me that it should be hotter. Then he went to the kitchen and talked to the cook and had him measure the water temp of the steam trays and I think they now realize they can turn it up a bit. I'm a little amazed that he appeared to be just then realizing this.

I commented how the very cold lettuce and sour cream also cools down the food and he said that it is something he has to do by law because he is afraid the health department would close him down if he doesn't keep it quite cold. That's maybe an over reaction but I suspect that nothing anybody says is going to change his view on that as he is pretty freaked out about Burlingame. - which brings up the next issue, which is the inefficiency or disorganized nature of the line at the cash register.

He knows its a problem but says that he intended a different layout but the city forced him to change it. From his explanation its not clear what really happened, who screwed up - him, his contractor, or the city. We didn't get into it but he did say the city made him to put in a fire exit to a separate hallway leading out to another door on Burlingame avenue. The exit and hallway are on the west side of the room in case you didn't notice. I agreed with him that it seemed pretty useless and that going out the front door would make more sense but code is code and I guess the intent is to provide a second exit in case of fire. (maybe third as there is probably something in the kitchen) But he says the layout flowed a lot better in his previous design.

The question is now how can he make things flow better given what he has to work with - since he is stuck with the layout, maybe he needs to change the process a bit. I suggested that he check out Pancho Villa for an efficient setup and he said he would.

Anyway he is a nice guy and the food is good and prices good and maybe it will be served hotter in the future. We'll see.

Jbennett

Yes, I agree the food needs to be hotter. By the time you pay for it and sit down to eat, it's cold.

At Pancho Villa they take your order, you then pay for it, sit down and they bring it to you.
Maybe that system would work better for him.

I agree the layout of the store is wrong.
You do not know if you pay first, and then order, or visa-versa.
Because of customers standing in front of the food case, from one end to another,(reading the menu), it is impossible to know where to go.
Our family went there last week, looked in and decided to go to Ole, just because of the effort it takes to order.

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